Service Management Portal
Sector:ERP/CRM
Sector:ERP/CRM
A Complete Overviewof Service Management Portal
Built a secure service management portal to help manage users, service operations, and internal workflows digitally. Features role-based access for technicians, automated dispatch ticketing, warranty validations, and real-time repair status tracking.
React
Node.js
MongoDB
ClientSamay Electro
Timeline14 Weeks
IndustryService Management
PlatformFull-Stack MERN Application
A Better ExperienceMeasurable Growth.
The redesigned platform created a more focused shopping experience, helping customers discover products faster and move through the purchasing journey with less friction.
30%Faster product discovery
22%Higher conversion rate
24%More product interactions
35%Lower checkout drop-off
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